General Policy Statements: (policies apply to any training with First Aid 4U)
First Aid 4U will not be required to provide refunds for any Government sanctioned course disruptions (forced closure of business, reduction in gathering limits, etc.). We will hold any booking fees as credit for future training once restrictions have been lifted and training is safe to resume.
First Aid 4U will waive any rescheduling fees if a participant is required to quarantine and miss a training date. No refunds will be available in this instance, however participants will be eligible to attend a future training date once it is deemed safe to do so.
Any participant who fails the pre-screening checklist and is turned away from training will not be eligible for a refund. The participant will however be eligible to attend a future training once it is deemed safe to do so.
First Aid 4 U reserves the right to to reschedule, amend, or cancel a training session or booking, as needed, in accordance with internal policy or direction from applicable stakeholders.
Both participants and instructors have the right to attend training sessions in a safe environment, should any concerns arise within a training session, the cancellation policy of First Aid 4 U will remain in effect, with all parties concerned acting reasonably.