General Policy Statements: (policies apply to any training with First Aid 4U)

  • First Aid 4U will not be required to provide refunds for any Government sanctioned course disruptions (forced closure of business, reduction in gathering limits, etc.). We will hold any booking fees as credit for future training once restrictions have been lifted and training is safe to resume. 
  • First Aid 4U will waive any rescheduling fees if a participant is required to quarantine and miss a training date. No refunds will be available in this instance, however participants will be eligible to attend a future training date once it is deemed safe to do so. 
  • Any participant who fails the pre-screening checklist and is turned away from training will not be eligible for a refund. The participant will however be eligible to attend a future training once it is deemed safe to do so.
  • First Aid 4 U reserves the right to to reschedule, amend, or cancel a training session or booking, as needed, in accordance with internal policy or direction from applicable stakeholders.
  • Both participants and instructors have the right to attend training sessions in a safe environment, should any concerns arise within a training session, the cancellation policy of First Aid 4 U will remain in effect, with all parties concerned acting reasonably.
In addition to these policies there are certain cancellation and rescheduling policies below based on your format of training (Blended Training or Fully Inclass).

Cancellation & Rescheduling Policy for Regular In-class Courses (non blended courses)

There is a $25 fee (per person) to cancel or reschedule your booking. However, all bookings are final and non-refundable two days (48 hours) before your course starts.
No cancellations or rescheduling can be made within two days/48 hours of your course. 
If you are registered into a Blended Training Course (half online / half inclass) please go HERE

Cancellation & Rescheduling Policy for Blended Training Courses

Blended Courses cannot be cancelled once registered, as they are accompanied with an online course. However, your in-class portion can be rescheduled with a $25.00 administrative fee (per person), as long as the request is made with more than 7 Business Days notice of the in-class start date.
If you are registered into a Regular Inclass Training Course (no online portion) please go HERE

Contact Us

Use this convenient form to find out more about our courses. We’ll be back in touch ASAP.

Head Office

700 Industrial Ave, Unit 505 Ottawa, Ontario, K1G 0Y9

Find Location

Menu