Frequently Asked Questions
How we are addressing COVID-19 concerns
Red Cross Online Courses
Once registered for a course, a system-generated email would have been sent to you from Canadian Red Cross | Croix-Rouge canadienne <my.account@Redcross.ca> with the subject Action Required: Register for your new Red Cross account / Action requise : Inscription à votre nouveau compte Ma Croix-Rouge.
Note: If you have not received an email invitation for your online course, or have any issues please call or email our contact centre (1-877-356-3226, email@example.com).
Click on the link in the email that says “Please click here to create a new My Red Cross account to access your course information and online course component” After clicking the link, you will be taken to the sign in page. Click “Sign up now” which is on the right hand side of the page. Proceed with entering your email address, create and confirm a password. The email address you enter here will be the username you will use whenever you login to your account. You have finished creating a My Red Cross account.
The first time you go to access your course you will see it listed twice in the Course Language
Selection area: one English and one French. Click Activate next to the language you wish to be instructed in. Now that your course is activated, you’ll be given the option to enter the course and begin (or continue where you last left off) your online learning. Once you have completed your course, you will have the option to review the course or to see your certificate.This document is not your final certificate, but you may be asked to present it to your instructor.
If you did not provide an email address, or a unique email address for your booking, your certificate will be mailed to you from the Red Cross (general expected timing for this is 2-4 weeks).
As of January 2019, Canadian Red Cross training partners, including First AID 4U are now offering BLS (Basic Life Support) courses. BLS has replaced the HCP (Healthcare Provider) course. BLS is a more accurate and up to date version of the HCP course. Some (but not all) of the information included in BLS training is as follows: Glove Removal, Primary Assessment, CPR, AED training, Airway Obstruction, Assisted Ventilation and Basic Life Support special considerations including ethics, the 6 rights of medication, trauma, hypothermia, post cardiac arrest care and more.
First Aid & CPR Courses
Standard First Aid on the other hand is more intensive and is designed for people who need first aid training for work, or at home. Standard First Aid Courses include twice the amount of in-class training to help attendees develop a deeper understanding and more practice for First Aid situations.
CPR Level A – CPR Level A is the most common requirement for workplaces in Canada. It is a First aid for Adults Course, and is the most basic level of CPR Certification offered by Red Cross Partners. In this course you will learn how to treat and administer emergency care to Adults.
CPR Level C – CPR Level C is a more comprehensive course teaching how to deliver First Aid and CPR to Children and Adults. Due to physiological differences, administering CPR to a child is very different than to a child, so special techniques for children must be taught. CPR C courses are generally taught to first responders such as police and firefighters as well as those who wish to be prepared for any emergencies which might occur at home.
CPR Level C: In class only: 6 Hours. Blended: 3 hour Online component, 3 hours in class.
Emergency First Aid Course: In class only: 8 Hours. Blended: 3-4 hour Online component, 4-5 hours in class.
Standard First Aid Course: In class only: 16 Hours Blended: 8 hour Online Component, 8 hours in class.
Please note for Blended Training the online components must be completed prior to the in-class training. The length of the online component varies from person to person and can depend on prior experience and knowledge of the material.
- Hepatitis B (HBV)
- Hepatitis C (HCV)
- Human Immunodeficiency Virus (HIV)
There are many methods which should be employed to protect yourself against bloodborne pathogens, such as wearing appropriate personal protective equipment (PPE), treating all blood and body fluid spills as though they are infectious, handing all trash as if it contains sharp and infectious items, and more. For more information on how to keep yourself protected, register for our Red Cross Bloodborne Pathogens (Online Training).
For CPR Level C/AED: Re-certification courses take between 4 to 5 in-class with an online component. For Standard First Aid & CPR Level C/AED: Re-certification courses take 8 Hours in-class with an online component.
Please note the online components are to be completed prior to the in-class training. The length of the online component varies from person to person and can depend on prior experience and knowledge of the material.
As a Red Cross Training Partner, First Aid 4U is able to offer re-certification courses for Red Cross CPR C/AED and Standard First Aid with CPR C/AED. ***Emergency First Aid is not eligible for re-certification in Ontario due to WSIB Regulations.**
In order to qualify for a re-certification course, you must meet the following criteria; 1) Your certificate must be valid (it cannot be expired), 2) Your certificate must have been issued by the Canadian Red Cross and, 3) If you are re-certifying Standard First Aid with CPR C/AED, your certificate must state that you are “certified in” not “re-certified in”
Certifications and Methodology
Blended First Aid Courses combine in-person instruction combined with online theory and information components. Blended learning offers an added level of flexibility with students able to complete the theoretical and informational components of their courses on a schedule and rhythm that works for them. Our Blended First Aid Training courses allow students to learn the hands-off portions of the course at their own pace while benefiting from the presence of in-person training for more hands-on instruction.
Yes, we are a registered Canadian Red Cross training partner and we offer the full Canadian Red Cross training program. All our courses meet WSIB guidelines for workplace First Aid and CPR training. To see a list of WSIB-approved first aid and CPR providers, please follow the link (the program that we run is listed as “The Canadian Red Cross Society”).
Yes, the Canadian Red Cross has adopted the CSA Standard Z1210–17 into their training guidelines to make it easier for your certificate to transfer interprovincially if they recognize the CSA standard. Being in Ontario your certificate will now show the proper language to be WSIB and CSA approved.
CSA Certifications Include:
Emergency First Aid – Meets CSA Standard Z1210–17 – Basic
Standard First Aid – Meets CSA Standard Z1210–17 – Intermediate
Advanced First Aid – Meets CSA Standard Z1210–17 – Advanced