Violence and Harassment in the Workplace
COURSE OVERVIEW
Workplace harassment can undermine a person’s dignity. It can prevent workers from doing their job effectively. Workplace harassment, left unchecked, has the potential to escalate into violent behavior. All workers are entitled to a safe and healthy workplace.
The occupational health and safety act sets out the requirements for violence and harassment policies in the workplace. The legislation through Bill 168, effective 2010 and further refined with Bill 132 in 2016, sets out the steps that the employer must take to ensure a safe and equal workplace.
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Violence and Harassment in the Workplace Training Online
How To Complete This Course
COURSE INFORMATION
ONLINE COURSE DURATION
Approximately 90 minutes
PASS MARK
Testing conducted in this online Violence and Harassment in the Workplace course is designed to reinforce the information presented. A mark of 80% must be achieved in order to receive a certificate of completion. Participants are able to repeat the course three additional times if the pass mark is not achieved.
CERTIFICATE OF COMPLETION
Upon successful completion of this online course, a certificate of completion will be available to download and print.
What is Included in
This Course
COURSE TOPICS
- Bullying and Harassment in the Workplace
- Violence Prevention
- What do if you or a Co-Worker is Sexually Harassed
- Definition of Violence & Bullying
- Definition of Harassment & Sexual Harassment
- The Occupational Health and Safety Act
- Recognizing Sexual Harassment Behaviors
- Effects of Harassment and Violence on the Individual
- Physiological & Behavioral Symptoms
- Effects of Harassment and Violence on the Organization
- Results of Ignoring the Problem
- Developing Policies
- Risk & Threat Assessment
- Stages of Violence
- Monitoring
- Complaint Process & Investigation
- Informal & Formal Procedures
- Prevention
All Locations
Eastern Ontario
Greater Toronto
Western Ontario
Northern Ontario
Become an Instructor
First Aid 4U offers superior quality Instructor Training. Our experienced Instructor Trainers run leadership courses throughout Ontario.
Testimonials & Reviews
WE’RE PROUD OF THE TESTIMONIALS AND GLOWING REVIEWS WE’VE EARNED OVER THE YEARS. HERE ARE A FEW EXAMPLES OF RECENT REVIEWS FROM ACROSS THE PROVINCE.
Reviews
I had no idea that learning could be so exciting. Did my blended first aid/CPR C in their port credit location. Mike was such a phenomenal teacher. The content was extremely easy to follow and he made it super comfortable for everyone in the class. I’m even motivated now to continue my learning in first aid and will be coming back in the future. Thank you Mike !!!
I attended the emergency first aid/ cpr course at 8300 woodbine, markham today. I have been to other first aid courses a few years back but never benefited like this one. The instructor Arash was very knowledgeable in the medical field and was able to explain things very detailed and in a very interesting way . I definitely recommend people to come here to complete their courses for their benefit.
The instructor Andy was great. Made the day and the course go by quickly.
It is a good course. I learned new things and have a lot of information that's really useful
I find both instructors went above and beyond Teaching us things even pass The first aid course, which was absolutely amazing. It was amazing experience and when those two instructors teach you, there’s no questions unanswered. They really make sure you learn and understand everything with care and concern. I recommend those two for everything.
Just finished the weekend course first aid cpr. Our instructor Hawley explained and presented the course very well. Sorry forgot his last name. He was also very knowledgeable about the topics he taught us. Thank you!Food for thought- I think it would be a great help to all if you include the small first aid kit in the course for a few bucks more and maybe add aspirin in it as it saves lives.Thanks again and great job Hawley!
Instructor David Smith, best formator ever. I've known a lot from the seminar last time and i will keep continue in other to be more knowledgeable and available to help people.
Outstanding training with capable and knowledgeable trainers in a friendly and welcoming environment. Thank you to Mr. Smith for answering all the questions and focusing on all the details.
Noaman is excellent trainer, who takes the time to explain the course in a unique and fun way
I took my recertification course on March 6/25, in Burlington.My instructor was very knowledgeable. He made learning not only involved, as needed to demonstrate and learn, but also made it fun and easy to stay attentive. Time well spent in a fun learning environment.
2day course was very information dense.. but thanks to the Great instructor, and his awesome real life experiences and examples, truly exemplifies the necessity of having the skill, knowledge and ability to respond effectively in an emergency situation. It s a very empowering course. A necessity really.Thanks Red Cross!
Very knowledgeable instructor.I recommend this class. Amazing lectures. Thank you again Amir Saad.
Always thorough and presented in an excellent way. ( sharing experiences, q&a, review of material if needed.). Thank you
Dave is an excellent calm, and caring instructor who has a deep passion for what he is doing, the classes where fun, interactive and educational and would definitely recommend it 🙂
It was good and the coach was good, it's a beautiful course, thank you. Yaser shooshah.
Smitty was down to earth, funny and brought real-world into the day. I thoroughly enjoyed the course with him.
David Smith was an exceptional first aid instructor, making even the most sensitive topics accessible and engaging with clear explanations, real-life scenarios, and a positive, encouraging attitude. His patience with every student, coupled with practical hands-on practice, left me feeling confident and well-prepared to handle emergencies. I would highly recommend them to anyone seeking first aid training.
Booking was great! The ladies on the phone are always so pleasant and helpful. I had Dave for my first aid course and I can't say enough good things about his class! Dave is clearly passionate about what he does and he hosts a very engaging, and fun class. Definitely recommend!
Our instructor David was very nice and explained very well, bonus he is funny too so it makes it even more interesting! Thank you!
Great facilitator, friendly & informative. Will attend when recertifying.
A very useful and ideal for everyone specially for health care workers.Very good and professional trainer.
I ended my day the teacher was very proficient in his subject I learned a lots thank you very much
Great and very useful information in a short time, I enjoyed and learned a lot from the course. Thank you very much.
Thanks Kim for the knowledgeable lesson and your witty sense of humor to keep everyone engaged.
Booking and registration were straightforward and easy.Hawley is a very knowledgeable and friendly instructor with valuable life experience.
Our Trainer Kim was absolutely lovely!!She was extremely knowledgeable, respectful and professional. Her training skills are polished with a witty sense of humour. I feel confident to take initiative if I ever experience someone in need of First Aid care. Kim was thorough and explained herself well. Thanks to Kim, I’ll retain this valuable First Aid information for years to come.Maureen
Very informative and insightful sessions! My trainer, David Smith made it very educative and enjoyable. It was a practical training. I learnt a lot and passed my First Aid, CPR and AED Level C course!
This class was awesome. Brian witty is the best instructor in the land. Awesome personality. Learned a lot of crucial info that is not mainstream and I am grateful to have met the legend the man Mr witty
Great course with lots of good information. My instructor, David Smith, was very informative and made learning the course material very easy. There was plenty of opportunity for hands on practice, which is great. Highly recommend if you are looking to get certified in first aid/CPR.
Dave Smith was an exemplary teacher. He kept track of how the crowd was absorbing the information like a pro. He gave us information that was reasonably explicit and then went over the more difficult aspects. His timing was good. His expressions were amazing. He kept people engaged. I don’t think you’re paying him enough Because this is a very important service and he does it very very well. Thank you, Dave Smitty Smith.
It was so impactul. Thanks to Mr Sam who gave us value for the money paid.
I had such a nice training! The instructor Mr.Adel at the London, Ontario centre made the training interesting and interactive!
Rymon is an excellent instructor. His class is very informative and easy to retain information.
It was a pleasure benefiting from Mr Smith's training. He is knowledgeable, engaging, and energetic. His training was thorough and easy to understand, with practical exercises that made the concepts clear.
David Smith is absolutely the right person to teach the course. Had an amazing time learning. Thank you so much
This training today with "Sam" at the Burlington site was so fabulous that I didn't want it to end. I learned so much, and "Sam" challenged us and asked so many wonderful questions. He also had a great sense of humour. I wish more instructors were like him.
Excellent instructor (D. Smith explained what to do and why, reinforced it with anecdotes from lived experience), excellent course! I highly recommend it!
David Smith was my instructor and he absolutely did an amazing job! He connected with the class and answered all of our questions thoroughly! I came out feeling confident in my abilities. Thanks David!
Excellent training experience at mississauga area w/ our excellent training instructor Mr. Rymond.I learn alot from him,he is so friendly to all.
My training was done on 3rd of December 2024, which was lead and done by the wonderful David Smith! I wanted to say thank you so much to David for the way he made the training fun and easy to understand; I learned more then just training. Thank you for the way you made us all feel at ease because I was very nervous to take the course thinking it was going to be stressful. David has a wonderful way of teaching his classes, making everyone feel comfortable around one another, which made the training that much more satisfying. This man is truly admirable and I hope you know this too. Thank you again so much David (Smitty!). I hope you will train me again in 3 years time!!! Last but not least, Merry Christmas and Happy New Years David, to you and your loved ones and your lovely wife.Please relay this to David Smith! He should know he's an amazing trainer! Thank you so very much!Sincerely,Ianeta K.
The Standard First Aid & CPR level C refresher I completed at 700 Industrial Avenue was absolutely excellent. I have enrolled in a large number of similar courses over the years and many have been delivered in a dry, canned, and methodical manner. This course, though, was anything but. Longtime instructor David Smith adopted the perfect blend of detailed information, humour, personal experiences, and practical application hints, and I came away feeling my day had been exceptionally well spent.
Amir, Thank you for the great teaching yesterday in Toronto. It was one of the best lectures I have ever had. - Michael
The instructer was realy amazing. My only issues was booking there were issues and I had to file a conplaint to get it resolved. Other then that it was great.
Excellent training and the instructor made sure everyone understood every single topic backed by a practical. I had my training at Mississauga(Lakeshore) location.I really enjoyed the class and also I recommend FIRST AID 4U to each and everyone. Great experience and the best so far. Thank you.
Very happy with this course and how it was given. Great instructor who was very engaging and took the time to make sure we all understood the material.
Mike was a top notch instructor, best training course I’ve taken to date!
The instructor was amazing! He made the course seem interesting and gave us some helpful tips!
Amazing experience! Instructor David Smith is the best instructor i have had to teach the class. Definitely recommend this place, he was very respectful, and made the class feel very welcomed each day.
Place is not fancy but well maintained and clean. Serving it’s purpose and not too far ( I would say central )
Very great experience to refresh my knowledge, very professional and very kind instructor Sam. Thank you so much for all the lessons learned both theory and practical!🙏🏻🙏🏻🙏🏻 (Hamilton Branch)
Training was very well-delivered. Our trainer David Smith has a wealth of experience in the subject, and was able to convey concepts with clarity, precision and humour. Excellent course, would recommend for all adults and older teens.
My training took place at Oxford center, and it was well coordinated, and impactful. Abder, the facilitator was super. Cudos to him.,
I recently attended a first aid and CPR training session at the Hamilton Fennell location with Kim as the instructor, and I had an amazing experience. Kim did a fantastic job keeping everyone engaged throughout the session, making sure we were actively involved with fun activities. She also shared relatable stories that tied in perfectly with the first aid and CPR training, making it both informative and enjoyable. Her energy and approach really helped the group stay focused and made the learning process easy to follow. I highly recommend her sessions for anyone looking for a comprehensive and interactive first aid and CPR course!
Our instructor David Smith was simply amazing. Our entire class was highly engaged with him. Very knowledgeable and very professional. Highly recommend this course. I have taken many first aid courses over the years. This one has been by far the best !!!Thanks David!
I recently completed a Standard First Aid & CPR training course and had an excellent experience. The course was well-structured, informative, and practical.The instructor, David Smith, was knowledgeable, engaging, and patient, making sure everyone fully understood each step of the process.The hands-on practice sessions were invaluable, allowing me to apply what I learned in a realistic setting. I highly recommend this training to anyone looking to gain essential life-saving skills.Thanks again David 🙂
David was welcoming and informative. We learned a ton in a fun way! Highly recommend for first aid training.
Thank you FirstAid4U for well educating & training us on all necessities in different situations.BIG THANK YOU to David Smith!!This man is the perfect instructor for this course. He is a life saver (literally), well spoken & very informed on First Aid.Hope to see you again when comes recertification time!
Professor Samih, in fennel centre HamiltonI like how he delivered the course. His approach to First Aid helped me learn a lot, and I changed how I looked at it. His class dynamics are interesting and keep participants engaged. I would surely recommend this course to others.
Mr.David Smith did excellent! So far the best First Aid I've ever had!I learned a lot!
We had what felt like a comprehensive and insightful class on CPR. Our wonderful instructor, Dave, ensured we learned the importance of giving aid and identifying when and what to do in different situations.
David was absolutely amazing! Made it fun and he’s very knowledgeable.
Overall it was a wonderful experience. The instructor was friendly and knowledgeable, one suggestion please add a microwave at 700 industrial avenue location that will be very helpful.
The instructor was knowledgeable and I was impressed by the way he presented the course and I am so grateful for making it possible.
First of all, I am very lucky to have received first aid training there because the instructor was a wonderfully knowledgeable person, his jokes were funny and he conveyed the training in an academic way. As a Muslim, we were incredibly pleased with the Qibla direction sign he made there and the fact that he said you can pray.
Very nice training sessions with AJ she's so adorable. She makes the training very knowledgeable.
David was great in his information and have a lot of experience that he gave it to us in professional and easy way.Thanks Divide
Detailed and practical First Aid training with experienced facilitator (David). The physical training compliment the online training and gave me the confident to be identified as First Aider.
Hawley is an excellent teacher. His knowledge base is solid in material and plenty of real life stories to pass on of the dangers of life and how quickly an emergency happens.
The whole experience was fantastic, David the trainer was amazing and very helpful. Going in I was nervous but David made it a very comfortable environment.
Hey, I had attended the standard first aid and CPR class for 2 days and that was amazing. I really appreciate the teacher name Sam. He was extremely friendly with all of us and the session was wonderful. Thanks
Good training program. I took the blended training. The online part was good, learn at your pace. The in class part was great. Instructor Hawley Lepine made it very informative, practical, easy to learn and fun at the same time. I recommend First Aid 4U.
Very Good CourseThe Trainer has a very good experience and clear explanation.
The lecturer was well educated, professional and knew the course contentThe lecture was very explicit and well understood.Ambience of the training hall was neat.The course material and the tools met specification
Was recertified in First Aid and CPR today. Wonderful experience. Excellent instructor, she was very knowledgeable and made the day go by quickly making sure I knew what I needed to know.
A great instructor (lepine) he made it an amazing experience giving us his personal past experiences and all around was a great and educational course
I had a great experience. Everything taught was super clear and easy to understand. Great teaching and great pacing as well. Overall enjoyable class.
The instructor is so very interesting to a way even a deaf will understand his teachings... Thank you instructor Dav at 700 industrial road Ottawa
I have been taking CPR and First Aid Courses for over 40 years. Sam was the most informative, challenging, professional instructors I have ever had the pleasure to be taught be. Really enjoyed the class.
I had the best experience in the cpr class!! He is a great teacher & made the course very enjoyable! Thank You!!
My instructor was Dawoud and I did a BLS class and he was an amazing instructor! I learned a lot and he was very respectful and allowed us to make mistakes and correct them. I would recommend!
Outstanding instructor, Hawley Lepine. After attending first aid courses many times over the years, this was the first time when I (and everyone else attending the course) was riveted and you could hear a pin drop when the instructor spoke. He underscored important points in the course by peppering it with vivid real life suspenseful first aid stories, and a healthy dose of humour. Students were coached closely in the practical portion of the course to ensure they were successful. for e.g. application of CPR & AED, as well as splints and slings. Highly recommend this instructor and hope he is available when I am required to take my refresher.
It wa awesome. We had a great experience in a convivial place. Very practical and tactful teaching method. Thanks once more.
My First time and experience with Judy for First Aid and CPR and let me tell you. It was the most hands on, interactive and best class I have ever been to. Judy has the biggest heart and shows it in what she loves to do with heart and soul in it. She has not only taught me new skills in her class but understands every one at their own level of learning. She is one amazing person, and wears her heart on her sleeve. Thank you Judy for doing what you do and who you are. You keep reaching those stars. You show that anything is possible if you set your mind to it. Your a warrior ❤️ Sudbury location
I completed the standard first aid/ car and AED training at the Mississauga facility, and it was a wonderful experience. Trainer made sure everyone was following the entire time, and although the material to cover was a lot, he made it enjoyable. would highly recommend.
I was privileged to be taught by Josh (MD). Fantastic instructor who really delivered the study materials in a lively way to ensure we all got it practically. I personally recommend this course for everybody out there to save lives during emergencies. Thank you FirstAid4U.
Very interactive and modern teacher who had an clear understanding of the course content and most important who knew how to ensure that it was well understood by all students.
The teacher was amazing very interactive with us the students, by giving the lesson but also referencing with real life situations so that you could grasp the seriousness of first aid training and would make us laugh to ease the tension in the room, I am confident I know what to do as a trained first aider. Thank you
Attended the Scarborough location. Straight forward learning. Teacher was Viktoria I did not care for her aggressive attitude towards different students. I would not attend with her again.
Absolutely fantastic teacher. She is knowledgeable and it was very clear that she wanted to make sure that everyone understood what they were learning.
experience was amazing, liked the instructor teaching style
I’m satisfied with the First Aid and CPR course (2 days; May 28 - 29, 2024) I attended at FirstAid4U London, Ontario office. I loved how they execute especially the practical step by step procedures. Thanks to our trainer, Ms. Nicole.
It was an awesome experience.Amazing instructor! With alot of knowledge and the ability to teach and train anyone! AWESOME
Fantastic teacher (Ran) very informative and keept things lively. I'll be recommending this course to everyone.
Review for Oakville Location: Instructor Rymon Isaac was excellent!! The 2-day training was very interactive and help.. Learn a a lot.
Our trainer and facilitator David Smith is a wealth of knowledge and experience. David was pleasant, accommodating, and supportive of all the needs of our class throughout the training. It was a strength-based learning experience and and questions or clarification needed were given with pleasure. I would recommend First Aid 4U for this training and any other for all who may require it.
I just finished my 2 day certification for Standard First Aid, and the experience was excellent. Our instructor, Dave “Smitty” Smith, did an absolute amazing job. Smitty was thorough, did a real great job explaining the why, and set up each scene with some really great examples and explanations as to “what if” something doesn’t go as planned. Well done!Chris Farrell
Great course, I learned a lot. Smitty was an amazing instructor. Would hope to run into him again some day.
Well taught class from an educator that has a wealth of experience in his own personal life. Much appreciated David .
David Smith was a great teacher for my First Aid training (First Aid, CPR, + AED training). He made learning super fun and easy by sharing his real-life experiences, which helped us understand why we were doing the exercises. Overall what a great experience. Thank you again David!
Burlington,, Our instructor, was Dr Rymon,,he was amazing,,great information in a simple way,, Thank you Rymon
David Smith was a very engaging and knowledgeable instructor. It was not only very informative, but fun to learn First Aid, CPR and AED training. His real-life experiences helped to put a why to the exercises we were doing.
I had a two days first aid course. Mr . Rymon was an excellent instructor.
Was quite informative and easy to understand as facilitator explained everything in detail. Recommend everyone to take this course
Maged was an excellent instructor he made the course very enjoyable and made the time go by and did not make feel like a boring weekend course.
My instructor Hawley Lapine was the best I have had. If he would have been my professor when I was in nursing I would have passed with better grades. He is also witty, intelligent and very interesting as a person. He is warm and quite personable. I know he is retiring and I honestly feel sad for those who won’t have the chance to learn from him. Thank you for the 2 days of learning more than I thought I would
Great teacher with alot of experience, nice and understanding group we hard.
I had a wonderful training experience with my instructor, Hawley Lepine. I learned more than just first aid; he shared many personal experiences related to the importance of first aid which I appreciate so much.
Booking training was effortless and the training itself was great. The instructor explained well and kept our attention, they were also able to adapt to people's individual skills. Would recommend to anyone.
David Smith was an excellent instructor! The class was interesting, comprehensive and fun! I highly recommend these classes for anyone.
Reem was very patient and professional. Learned a lot even if this was a refresher course
Awesome trainer, very nice with great sense of humor combined with sense of importance to detail
I have done this course numerous times over the years and always found them long and tiring. I just completed the 2 day course and really enjoyed it. David Smith was my trainer this time around and I really hope to have him as my trainer in 3 years again. He made this course fun and it was not boring. He is an amazing trainer definitely the best.
The instructor David Smith taught this course very well at the Ottawa location at 700 industrial Ave. He created a welcoming and supportive learning environment and I had a great experience here
It was an interesting training, the facilitator had a lot of practical experiences which made it easy
It was a wonderful experience getting the first aid training at First Aid 4u. it'll a long way to arm me and get me ready to intervene and provide first aid solutions in incidence and cases where necessary.
Learned alot and much appreciation to David Smith for being an amazing instructor, and very informative. Thank you
Instructor David is amazing and makes learning the material fun. He makes the most of all the material he has to teach, he involves the whole class, asks for volunteers and what I liked the most is on the second day (if you take the two day in class) if that he has a jeopardy like game that you get to practice what you learnt the previous day. This really helped for the test at the end of day two. Thank you David for a surprisingly fun two days of relearning CPR/FIRST AID.
The instructor was excellent and skillful. (David Smith) I recently completed the Standard First Aid & CPR Level C course by 2nd shat, bec my first day was to boring and wasn't feeling well but, i learned a lot from those days for me amazing teaching with a new instructor again Mr David Smith has different way to teach a student he knows i get a good potential, and I highly recommend it to anyone who wants to learn life-saving skills. The instructor was very knowledgeable, professional, and friendly. He explained the concepts clearly and demonstrated the techniques effectively.
Hawley ( the instructor) is a beauty, he cares a lot and makes it interesting! You're in for some good stories if you are blessed enough to get him as an instructor.
The instructor Hawley, was good and knowledgeable but the classroom setting not ideal, and small for a big group.
Great course-above expectations- by First Aid 4U and Hawley was a fantastic instructor. I do recommend it and will check on other courses in the future. Thank you!
The instructor was very clear and knowledgeable on every part and section. I will be recommending this course to everyone.
First Aid 4U: CambridgeRafaat and Rymon were excellent trainers and made the course training enjoyable.
It was an amazing experience, leaning with fun , great practical experience, will definitely recommend to everyone, thanks to Mr David smith
I highly recommend the first AID 4U specially the Brampton location , professional instructors specifically Mr Avrangzeb he is so friendly and knowledgeable guy .
Excellent! Instructor (Irene) was terrific. Provided real life examples, lots of practical and great encouragement throughout the course. Left with a high comfort level that I could help others who need first aid or CPR. Well done 👍🏻
Great knowledge and great instructor. Learned a lot and the instructor was great at putting us at ease and very helpful.
The class was intensive. The instructor knows his game very well. However, I would like to suggest, being a professional teacher myself, that intermittent short breaks would be helpful for students/participants to refresh a bit. I felt, like other students very tired at a point and some other participants expressed the same sentiments. This is a humble suggestion though.Thank you.
David was a wonderful instructor and clearly took care to make the class as educational and interesting as possible.
The instructor Rowa was amazing! Very engaging and knowledgeable!
Dr Rymon Issac was an incredible help at the first aid training thank you so much for ur help and support -Sincerley Hanan
The course was informative , well structured and Hawley did an excellent job of presenting the material!
Mike was a great teacher/ instructor who was engaging and responsive to the students !! He had shown alot of knowledge and helped the class to know this knowledge rather than just memorize it. He definitely helped prepare me for real life emergencies .
Excellent, welcoming, personable, accommodating and knowledgeable instructor.The company has issues with admin. Advertised time for my course was 9-1. The first thing we were told in the classroom was 9-2. Also my certificate did not come as promised so I had to email and phone to receive it.
I really appreciated this course and the teacher David Smith is high professional and inspiration for help people. Thank you so much!I definitely RECOMMEND!
Excellent training and experience with a very knowledgeable and practical instructor. Many thanks!
Excellent experience, the instructor, Smitty, was fantastic. He was not dry, I did not fall asleep during the training. He is very engaging and you could tell he had experience and brought this out wonderfully through his training and coaching.
Smitty was a great instructor, brought lots of personal insight and experiences.
I would highly recommend First Aid 4U for any of your First Aid training needs. I completed my Standard First Aid & CPR/AED Level C through First Aid 4U, a Canadian Red Cross training partner. Our instructor, Hawley, was very personable, and easy to follow. He often gave examples of real-life scenarios that he’s found himself in, or situations in which our training could play out in the real world. Our class was really interactive. I took First Aid & CPR/AED Level C many years ago, around 2010, and aside from the gap in time/evolving knowledge, I learned more about the same topics now than I did back then! Awesome work, First Aid 4U!
Rymon was very professional and made the course fun. I truly enjoyed myself at the Brantford course.
I had a great time in class today with the wonderful David "smitty"smith.I learned a ton today. He has a way with how he explains things that really make you think..about scenarios in that may arise in real life..he is beyond knowledgable! His personal experiences really moved me with what he has dealt with..he is straight to the point and blunt in a really good way.we laughed a lot.we learned a lot and he truly is a great instructor.i was nervous about this but with all his information ontop of the slides he made me super confident and passed with 100 percent.thanks a bunch!
Highly recommendedVery Good instructor @ Raymon. Perfect knowledge. I really enjoyed the course.
It was an excellent course and great Instructor with a huge learning experience. Thank you so much
Very knowledgeable instructor (Emely), very energetic, and shared her experience as a First responder. Good class set up, and many training aids available. Definitely recommend First Ais 4U.
Rymond was a wonderful instructor. He was clear and consistent and taught all the important parts in a fun and engaging way. I would highly recommend him! He is also quite funny! Excellent experience with a fabulous teacher!
David is an amazing instructor loaded with knowledge. Thank you for this opportunity.
Lisa was great and the blended course was much nicer than needing to take two full days off to complete everything in person.
David Smith is an excellent instructor, focusing on the important points in an interesting way. Thanks!
I've had to do recertification for over 30 years in nursing.This was most enjoyable course and the instructor was by far the most knowledgeable.
I recently attended a First Aid and CPR class, and I must say it was absolutely amazing. Here are some key highlights of the class:Expert Instructors: The class was led by highly knowledgeable and experienced instructors who knew their subject matter inside and out. They were not only experts in First Aid and CPR but also excellent teachers who made complex concepts easy to understand.Hands-On Training: What set this class apart was the hands-on training. We didn't just hear about how to perform CPR or administer first aid; we actually practiced it on mannequins and learned the proper techniques. This practical experience was invaluable.Comprehensive Content: The class covered a wide range of topics, from basic first aid for minor injuries to more advanced CPR techniques. I felt confident that I could respond effectively to various emergency situations after completing the course
I had a great time during the standard CPR training. I was pleased with the hands on experience too.
Our instructor Ibrahim, Eyad in the London location was good. He took his time to explain everything. He made it easy to learn about First Aid and CPR.
The course was full loaded with theory and practicals.I Leanne’s a lot from the program.And A.J, our trainer did amazing job. She was very passionate and patient with every student so we can fully understand the program.FirstAid4U is highly recommendable.
Awesome first aid training. My instructor Aurangzeb did a great job, he explained well and gave us different scenarios with the steps to first aid and cpr. Very beneficial. Thank you Aurangzeb.
It has been very beneficial to me. I have Learned plenty of things that will help me in my everyday life learning what to do when people need first aid assistance whether in workplaces. Or elsewhere learning how to properly provide first aid in many ways. The instructor has been very lucid and knowledgeable to have made every body lock in to get himself understood by trainees.
WOW!! So worth the money, time and effort!! I had David Smith aka “Smitty” as my instructor at Ottawa East and he made a content heavy 8 hour day so much more exciting, engaging and hands on!! He was very personable with tons of stories from his experiences! Would recommend this company to anyone I come across!
Had a great experience and learned a lot. David Smith is an excellent instructor that takes the time to explain and answer all of our questions and makes us feel confident about our learning.
The course was very easy to understand and learn. The instructor, Catherine, was a great teacher and made lessons very engaging with video lessons, explanations, and live demonstrations. Additionally, we were provided with all the necessary materials we needed in order to practice our newly acquired skills and abilities. I would highly recommend this course to anyone interested in learning or getting certified in cpr.
The instructor was David Smyth, he is amazing and so knowledgeable. This is the third time I do my training with Red Cross but I can tell this time was the best. Thank you
Enjoyed classes. Thanks so much Smitty great instructor ever! I highly recommend this place.🙏🙏🙏❤️
My daughter and I just finished our first aid course with Rayani.I just wanted to let you know that this was the best first aid course I’ve ever taken. I have taken at least six other first aid courses in the pass once from your school five or six years ago, and he is absolutely the best instructor I’ve ever had. He’s very engaging, he’s very supportive. He’s very helpful. He’s very friendly by the end of the course I felt like all the other students were my friends. He listen to our stories he supported us. He complimented us. It was not a horrible experience.I just wanted to say thank you from myself and my daughter.Julie & Jade
This was a very enjoyable experience for me. Our instructor made this class interesting and helpful in understanding First aid. I would recommend First Aid 4U to anyone needing First Aid. Thank you
Dave was great! He had so many personal and related examples to share that made the course unique and enjoyable. Certainly someone who lives their jobs day in and day out.
Fantastic training from Rayan Afsar! It was my second time having a class with this trainer and it was great both times. Rayan is very informative while also connecting with anecdotes and jokes to keep the class engaged. I left the class with no unanswered questions, feeling very confident in my abilities to provide care in an emergency situation.
David "Smitty" Smith is by far one of the most genuine, fun and knowledgeable people I've ever met. He made learning CPR/First Aid an empowering and an impactful course. His ability to use humour and shared experiences made the content more relatable and memorable. Thank you, Smitty! 🙂
Mageb, who taught us in Vaughan, in Apr. 2023, did a great job teaching us. Being a trained physician in his home country came through by exhibiting his professional knowledge. However, he also did it in a light, almost entertaining manner which made the educational experience less cumbersome.
Just completed a 2 day course with Smitty........ awesome experience. David is an amazing instructor and I'm so thankful for the knowledge and experiences that he shared with all of us. I hope to never use the knowledge I've gained over the last couple days but if the day does come I know what needs to be done and have to confidence to do it.David "Smitty" Smith,Thank you again!
Smitty is one of the best instructors I have ever interacted with. Not only was he informative, he knew how to keep us engaged and interested in all the content. I know that anytime I am needing to get any certifications, I'm going to ask if Smitty is the one teaching!
It was an awesome class, Mr. Smithy a was well excellent instructor , with so many years of experience. I think the course was well taught. I’ll give him 10 out of 10. Bravo
David Smith was a wonderful trainer. I have taken this course a few times throughout the years, but he was by far the best. Super engaging and I really enjoyed it!
Thank You to David Smith for Todays CPR Class. He was very helpful, organised, entertaining, and very friendly. The class was very engaging because of his positive attitude and that helped me stay focused during the whole training. Please tell him I say Thank you, and to keep spreading positive energy while teaching.Huda
Really enjoyed the course. Teacher Smitty is very experienced and shared some very good anecdotes.Wished I could have received my certificate there and then, though!
Ashraf was a great instructor who was serious yet personable in his delivery of the practical component of my blended First-Aid/CPR/AED course. I ended up needing to put my training to use just days after having completed the course and was able to act quickly and effectively to assist an injured colleague.While the entities aren't directly related, my only complaint about the program has been the finicky/temperamental Red Cross website. Accessing certifications, course information and profile details has been - at best - annoying.
Passed my standard first aid and cpr at the Robertson rd location in Ottawa!!Josh was an amazing teacher. He took the time to work through problems or questions the class had. He allowed us to build confidence in our abilities to save a life. He is going to make a great doctor. Thank you very much!
My instructor was phenomenal. He made me understand the philosophy of care, the practicality and that got me appreciating safety from a different perspective. I loved the story telling. It really resonates with you. Thank you for impacting my knowledge.
I have been taking first aid courses at different places in Ottawa over the past 12 years and by far First Aid 4 U is the best. The teaching technique, and the way the information is given makes the course really enjoyable. The stories and real life experience shared during the course helped me retain most of the information taught. A big thank you to Hauley who is by far the best instructor I've ever had the pleasure to meet and learn from. I will be back for sure.
I have taken a CPR courses every year for the last 10 years. This was the best one I have ever taken. Riyadh Al-Baldawi was very informative and answered any questions we had.
Smitty was great and very personable. You can tell he really cares about what he’s teaching and would 100% recommend the course with him.
David Smith is the instructor that made taking this course as enjoyable as it was. Combining techniques with real world experiences and comprehensive demonstrations really makes you understand the gravity of how helpful these practices are on the field.
The instructor David Smith was amazing and very knowledgeable. Explained it in such a way that you left feeling very confident if placed in a real life scenario. Would recommend
Such an amazing experience. Had so much fun and learned a lot of valuable information that could help me help someone in the future. I am definitely more confident now to walk up to someone and help them. Our instructor Mr. Hawley was amazing and very helpful and we learned a lot from his past stories and experiences.
The Brampton instructor is the best. He makes learning fun and easy. If you listen to the instructor (which is his #1 rule) you will pass with flying colours. Thank you Aurangzeb you were GREAT!My only issues are they need to invest in a Bluetooth speaker as the laptop volume isn't loud enough and a bigger tv would be nice.
The First Aid Course was amazing! The instructor was great and took the time to make sure everyone understood and was confident about the material. Highly recommend
An amazing experience. These instructors really know medical knowledge. I met a firefighter and a nurse through my training courses.
In class portion:- Good instructor.- It would be better if the TV was the appropriate size to see the presentation, or if used a projector allowing a wide screen.Online portion:- Well designed.- It would be better if it provide a summary of main points for each chapter allowing the student a quick refresh about them.
The course and instructor were good. After the course was completed I’ve started to receive emails stating that they hadn’t received my payment. I contacted them, clarified that they had my payment, and received by email, a copy of the invoice indicating that it was paid in full. Since, I receive an email monthly stating I still haven’t paid, each to which I reply with the receipt, marked “paid”, attached. It is impossible to speak with a person when you call in. It goes to voicemail every time. Disorganized, and to be honest, the emails are rude, stating how it’s problematic that I haven’t paid them, and that it’s an urgent matter. If I had rated immediately after taking the course, it would have been 4-5 stars, but based on the nonsense that has followed, I just can’t. Sorry everyone….get it together.
