How to create a My Red Cross account
Important Note: We do not recommend the use of mobile devices for online courses.
Once registered for a course, a system-generated email would have been sent to you from Canadian Red Cross | Croix-Rouge canadienne <my.account@Redcross.ca> with the subject Action Required: Register for your new Red Cross account / Action requise : Inscription à votre nouveau compte Ma Croix-Rouge.
Note: If you have not received an email invitation for your online course, or have any issues please call or email our contact centre (1-877-356-3226, myrcsupport@redcross.ca).
Click on the link in the email that says “Please click here to create a new My Red Cross account to access your course information and online course component” After clicking the link, you will be taken to the sign in page. Click “Sign up now” which is on the right hand side of the page. Proceed with entering your email address, create and confirm a password. The email address you enter here will be the username you will use whenever you login to your account. You have finished creating a My Red Cross account.
How to Access your Online Course
From the My Courses page you can click on the link “your online training” and it will take you to your online course page where you will be redirected to the learning site (https://lms.redcross.ca/student/default.php) where you will see a list of your available courses.
The first time you go to access your course you will see it listed twice in the Course Language
Selection area: one English and one French. Click Activate next to the language you wish to be instructed in. Now that your course is activated, you’ll be given the option to enter the course and begin (or continue where you last left off) your online learning. Once you have completed your course, you will have the option to review the course or to see your certificate.This document is not your final certificate, but you may be asked to present it to your instructor.
Accessing your Final Certificate
Upon completion of your full course (online and in class), a .pdf copy of your certificate will be sent to you by email. It will be from Canadian Red Cross. You can also access your certificate at any time in your Red Cross account in the top right corner of the page under “My Certificates”.
Congratulations! You have now completed all the steps to accessing your Online course components and your online course certifications.
Important Note: If you have not received an email invitation for your online course, or have any issues, please call or email our contact centre (1-877-356-3226, myrcsupport@redcross.ca).
