How to Create a My Red Cross Account

Once registered for a course, a system-generated email would have been sent to you from Canadian Red Cross | Croix-Rouge canadienne <> with the subject Action Required: Register for your new Red Cross account / Action requise : Inscription à votre nouveau compte Ma Croix-Rouge.

Click on the link in the email that says “Please click here to create a new My Red Cross account to access your course information and online course component” After clicking the link, you will be taken to the sign in page. Click “Sign up now” which is on the right hand side of the page. Proceed with entering your email address, create and confirm a password. The email address you enter here will be the username you will use whenever you login to your account. You have finished creating a My Red Cross account. 

Please note: If you have previously taken a course with the Red Cross and have already created an account, your subject will be “Your Red Cross training registration” and you will simply log into your account. 

How to Access your Online Course

From the My Profile Menu Item you can click on the link “My Online Courses” and it will take you to your online course page where you will be redirected to the learning site ( where you will see a list of your available courses.

Important: The first time you go to access your course you will see it listed twice in the Course Language Selection area: one English and one French. Click Activate next to the language you wish to be instructed in. Now that your course is activated, you’ll be given the option to enter the course and begin (or continue where you last left off) your online learning. Once you have completed your course, you will have the option to review the course or to see your certificate. This document is not your final certificate, but you may be asked to present it to your instructor.

Important Note: We do not recommend the use of mobile devices for online courses.

Photo Walk-Through

Accessing “My Online Classes”
Activating your course / Language Selection
“Accepting Language Selection”
Starting Your Course

Accessing your Final Certificate

Upon completion of your full course (online and in-class), a .pdf copy of your certificate will be sent to you by email. It will be from Canadian Red Cross. You can also access your certificate at any time in your Red Cross account in the top right corner of the page under “My Certificates”.

Congratulations! You have now completed all the steps to accessing your Online course components and your online course certifications.

Photo Walk-Through

My Certification Section
“View Details”
Downloading Your PDF Certificate